FREQUENTLY Asked Questions
Ordering, lead times, weld options, shipping. If your question isn't covered below, send us a message.
CHASSIS & PARTS QUESTIONS
We are able to supply off-road parts for our chassis builds, if you are after general off-road parts please contact our parts specific store www.armoury-parts.com
DO YOU SELL OFF-ROAD PARTS?
We are able to supply off-road parts for our chassis builds, if you are after general off-road parts please contact our parts specific store www.armoury-parts.com
DO YOU SUPPLY THE MAIN CHASSIS AS A KIT?
All our chassis are supplied either tacked or fully welded to ensure their accuracy.
We can supply all parts from that point, including suspension mounts and panels in kit form, as they are specially designed and laser-cut in-house for a precise fit.
CAN I BUY CHASSIS PLANS?
We do not provide plans for self-built vehicles. All our chassis are manufactured in our specialised jigs.
HOW DO I KNOW WHICH CHASSIS IS CORRECT FOR ME?
Contact us today to discuss a build. We understand that there is no one-size-fits-all solution for off-roading. Our team will guide you through your best options.
WHAT WELD FINISHES DO YOU OFFER
We offer two option on the website
- Tacked together — held in place, ready for you to fully weld.
- MIG welded — fully welded in house in our jigs for accuracy.
Alternatively if you wish to have your chassis TIG welded please contact us to discuss this due to additional manufacturing time.
Orders & Shipping Questions
How orders work from checkout to dispatch.
WHAT IS THE LEAD TIME ON CHASSIS
Production chassis are typically 2-4 weeks depending on our build schedules and runs of the same chassis; the weld finish and kits you choose may affect the timing.
Please contact us for current chassis lead times.
CAN I CHANGE MY ORDER AFTER PLACING IT?
If we haven't started cutting, yes — email us within 24 hours. Once production has begun, changes aren't possible.
SHIPPING TO EUROPE AND THE WORLD
We ship chassis and parts to customers across Europe and the rest of the world. Contact us for shipping options — we work with a network of trusted freight companies to provide competitive international shipping.
Alternatively, we are happy to assist customers who prefer to arrange their own shipping through their chosen freight agent.
IMPORT TAXES AND DUTY
Our chassis are manufactured at our facility in the UK and shipped worldwide.
For orders shipped outside the UK, the customer is responsible for any applicable import duties, taxes, VAT, customs or clearance fees charged by the destination country. These charges are not included in our product or shipping prices.
Our freight partners will handle the necessary shipping and customs documentation and clearance process. Charges and requirements vary by country, so we recommend checking with your local customs authority before ordering.
If you have any questions regarding the import process, please contact us and we will be happy to help where we can.
INTERNATIONAL DEALERS & BUILD PARTNERS
We are currently developing our international dealer and manufacturing network to make our chassis more readily available to customers overseas.
We are working with selected manufacturing partners in the USA and Europe, who will assemble our chassis using tubes supplied by us and our approved jigs and manufacturing processes. This allows us to maintain consistency and quality while reducing international shipping costs and lead times for customers.
Further details on our international partners will be announced as they become available.
